SHIPPING AND DELIVERY POLICY
The products presented on our website are outside Europe, Latin America or your country and are shipped directly from the place indicated above .
The ESTIMATED average delivery time of the products is:
1. Spain and Europe: 10 to 15 consecutive days, although there may be time variations, customs costs or VAT by Correos (assumed by your exclusive responsibility) and possible strike problems, in addition to other factors beyond our control , but we guarantee the delivery of your product within an estimated maximum period of 90 days after purchase. (IF THIS PERIOD IS NOT MEET, THE ORDER MAY BE RETURNED).
2. Other countries 22 to 45 calendar days, there may be variations in time, customs costs or VAT by Correos (assumed by your exclusive responsibility) and possible problems with strikes, in addition to other factors beyond our control , but we guarantee the delivery of your product within an estimated maximum period of 90 days after purchase. (IF THIS PERIOD IS NOT MEET, THE ORDER MAY BE RETURNED).
Another important fact is that the products are under competent supervision and will then be delivered to the destination cities.
All purchases have a tracking code that will be sent to the customer's email within 7 business days, (UNLESS THERE IS A PROBLEM IN THE SHIPMENT BY THE SUPPLIERS) and can be tracked from the moment it leaves the country of origin until it arrives home. Delivery is always made by Correos, however, in some cases, such as absent recipients, regions with delivery restrictions, among other reasons, Correos may leave a notice for the collection of products at the agency closest to the address provided.
If the order is for 2 or more products, they can be shipped separately and a tracking number will be issued for each product. As it is an international order, the tracking information on the Correos website may take up to 10 business days after the tracking code information. The completion of the delivery address must be reviewed by the buyer before confirming the purchase, and in case of return of the product due to incorrect address or insufficient data, it will be the sole responsibility of the customer. In case of unsuccessful attempts, it is available at the agency for collection, but if not, it must be returned to the sender abroad. Once the reshipment is confirmed, the delivery period began to run from the date of this confirmation, which was recorded in the order record. In case of reshipment, the new delivery period will apply. If you have any questions about the deadlines, our team will always be available by email at
and will be in accordance with the STORE TERMS AND CONDITIONS