EXCHANGES AND RETURNS POLICY
Our greatest commitment is your complete satisfaction. If you chose your product from our online store but found a manufacturing defect upon receiving it, we guarantee your right to exchange or return it as established in the Consumer Protection Code within 7 days of receipt. Remember that the first step for an exchange or return is to contact our Customer Service Center at contacto@sporttechalways.com . Our team will instruct the customer on how to proceed with the exchange or return of the product. They must also consider the cost of shipping to our headquarters. Once we receive the package We'll perform an analysis to confirm that everything complies with the item's return conditions. After confirmation, our Customer Service team will contact you. In this case, you can choose between:
1. Exchange for any product that is available on our page.
2. Receive a refund for the amount spent on the products.
Both returns and exchanges have a 30-day return policy. Exchanges for custom shirts, customer selection errors, or missing customer information are not accepted. It is the customer's responsibility to obtain adequate information before making a purchase; if in doubt, please inquire before placing the order.